Terms & Conditions and Privacy Policy

Thea Hudson
Last updated: March 2026

Terms & Conditions

1. Introduction

These Terms and Conditions govern the use of services, programmes and resources provided by Thea Hudson.

This includes, but is not limited to:

  • Personal training services

  • Online coaching or programming

  • Downloadable PDF guides and digital resources

  • Educational content including blogs, newsletters and videos

  • Online content distributed via platforms such as YouTube and social media

By accessing, downloading or participating in any programme, resource or service provided by Thea Hudson, you agree to these Terms and Conditions.

2. Health & Medical Disclaimer

All resources, programmes and educational content provided by Thea Hudson are intended for general educational and informational purposes only and are not intended to replace medical advice, diagnosis or treatment.

You should consult with a qualified healthcare professional before beginning any exercise programme, particularly if you are:

  • Pregnant

  • Postpartum

  • Recovering from injury or surgery

  • Experiencing pelvic floor symptoms

  • Managing a medical condition

Participation in exercise is undertaken at your own risk.

3. Medical Clearance

By participating in any programme or using any resource provided by Thea Hudson, you confirm that:

  • You are medically fit to participate in physical activity; or

  • You have obtained appropriate medical clearance from a healthcare professional where required.

You agree to stop exercising immediately and seek medical advice if you experience symptoms including pain, dizziness, bleeding, or other concerning symptoms.

4. Assumption of Risk

You acknowledge that participation in exercise carries inherent risks including but not limited to:

  • Musculoskeletal injury

  • Pelvic floor dysfunction

  • Falls or loss of balance

  • Muscle soreness or strain

  • Aggravation of existing conditions

While all resources and programmes are created with safety in mind, Thea Hudson cannot eliminate all risks associated with physical activity.

By choosing to participate in any programme or follow any advice provided, you voluntarily assume these risks.

5. Limitation of Liability

To the fullest extent permitted by UK law, Thea Hudson shall not be held liable for any injury, loss, damage or health complication that may arise from the use of programmes, resources, or educational content provided.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence where such exclusion is not permitted under UK law.

6. Online Programmes & Digital Resources

Resources provided by Thea Hudson may include:

  • Downloadable PDF guides

  • Online training programmes

  • Educational resources

  • Blog articles and written content

  • Videos and instructional content

These materials are provided for general guidance only and are not intended to constitute personalised medical, physiotherapy or rehabilitation advice.

Results from exercise programmes will vary between individuals.

7. Safe Exercise Environment

When participating in online or home-based exercise programmes you are responsible for ensuring that you have:

  • A safe workout environment

  • Suitable flooring and appropriate space

  • Suitable equipment where required

Thea Hudson cannot be held responsible for injuries resulting from unsafe training environments or misuse of equipment.

8. Intellectual Property

All resources provided by Thea Hudson, including but not limited to:

  • Workout programmes

  • PDF downloads

  • Educational guides

  • Videos

  • Blog content

  • Graphics and written material

remain the intellectual property of Thea Hudson.

These materials are provided for personal use only.

You may not:

  • Share, reproduce or distribute resources

  • Upload resources to file sharing platforms

  • Resell or redistribute programmes

  • Use materials for commercial purposes without permission

Unauthorised distribution of digital resources may result in legal action.

9. Payments & Refunds

Payment terms for coaching services, programmes or digital resources will be clearly stated at the time of purchase.

Due to the nature of digital products and downloadable resources, refunds may not be available once access has been granted, except where required under UK consumer law.

10. Personal Training Cancellation Policy

For in-person training sessions:

  • A minimum of 24 hours notice is required to cancel or reschedule a session.

  • Sessions cancelled with less than 24 hours notice may be charged in full.

If Thea Hudson needs to cancel a session, an alternative session or refund will be offered.

11. External Content & Educational Material

Educational material published by Thea Hudson, including:

  • Blog posts

  • YouTube videos

  • Social media content

  • Email newsletters

is intended for general educational purposes only and should not be interpreted as personalised health, medical or physiotherapy advice.

12. Amendments

Thea Hudson reserves the right to update or amend these Terms and Conditions at any time.

The most recent version will always be available on the website.

13. Agreement

By accessing, downloading or participating in any programme, service or resource provided by Thea Hudson, you confirm that you have read, understood and agree to these Terms and Conditions.

Privacy Policy

Thea Hudson Last updated: May 2026

1. Introduction

This Privacy Policy explains how Thea Hudson collects, uses, stores and protects personal data when you access services, programmes, resources or forms via thfitness.co.uk and connected platforms.

This policy is written in accordance with:

  • UK General Data Protection Regulation (UK GDPR)

  • The Data Protection Act 2018

  • The Privacy and Electronic Communications Regulations (PECR)

The data controller is Thea Hudson. You can contact me at any time about your data by emailing thea@thfitness.co.uk.

2. Information Collected

Depending on how you interact with my services, the following information may be collected:

Contact and identity information

  • Name

  • Email address

  • Phone number

  • Postal address

  • Emergency contact name and number

  • Date of birth

Service-related information

  • Information provided when purchasing programmes, booking sessions, or contacting me

  • Records of communication between you and Thea Hudson

  • Payment information (processed by Stripe; full card details are never seen or stored by me)

Health information (collected only via the Pregnancy and Postpartum Health Questionnaires (PARQ))

  • Pregnancy or postpartum status

  • Birth history and type of birth

  • Medical conditions, medications and symptoms

  • Pelvic floor and abdominal symptoms including diastasis, prolapse, and continence

  • Mental health context where you choose to share it

  • Healthcare practitioners you are working with

  • Other health information relevant to safe exercise prescription

Technical and website usage information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Cookies and similar tracking technologies (see Section 8)

3. Special Category Health Data

The PARQ collects information that is classified as special category personal data under UK GDPR Article 9. This means it has stricter legal protections than ordinary personal data.

I collect this data only where you have given explicit consent by completing and submitting the PARQ, including the confirmation tick box that acts as your electronic signature.

You can withdraw consent at any time by emailing thea@thfitness.co.uk. Withdrawing consent means I will delete your health data, but it also means I may no longer be able to safely provide coaching services to you.

4. Lawful Basis for Processing

Under UK GDPR I must have a lawful basis for processing your data. The bases I rely on are:

  • Contract: where processing is necessary to deliver the coaching, training or programmes you have purchased

  • Consent: for marketing communications, for the use of non-essential cookies, and for processing of special category health data via the PARQ

  • Legitimate interests: for basic website analytics, security and the running of the business

  • Legal obligation: for keeping financial and tax records as required by HMRC

5. How Your Information Is Used

Personal data is used to:

  • Deliver coaching sessions, training programmes and digital resources you have purchased

  • Tailor your training appropriately based on your PARQ responses

  • Communicate with you about your programme, sessions, or services

  • Process payments

  • Send newsletters, educational content and marketing communications where you have opted in

  • Respond to enquiries

  • Improve website performance and user experience

  • Meet legal and tax obligations

6. Sub-Processors and Service Providers

I use the following trusted third-party tools to operate the business. Each is a "data processor" under UK GDPR, meaning they process data on my behalf under formal agreements (Data Processing Agreements) which include UK GDPR safeguards.

  • ActiveCampaign (US): customer relationship management, email marketing, form submissions and automation. Stores your contact information and PARQ responses.

  • Netlify (US): hosts the standalone PARQ form page that is embedded on this website.

  • Squarespace (US): hosts and serves thfitness.co.uk.

  • Stripe (US, UK entity): payment processing. Card details are entered directly into Stripe and are never visible to me.

  • Zoom (US): video consultations and online sessions.

  • Calendly (US): appointment scheduling.

  • ManyChat (US): Instagram direct message automation, where you have interacted with my Instagram account.

  • Everfit (US): training programme delivery for online coaching clients.

  • Google (US): website analytics via Google Tag Manager and Google Analytics. Aggregated, non-personal data is used to understand website performance.

  • Meta Platforms (US): the Meta Pixel is installed on thfitness.co.uk to measure ad performance and to enable retargeting through Facebook and Instagram. Meta Lead Forms are used where you sign up via Facebook or Instagram. Use of Meta tools requires your consent via the website cookie banner.

Personal data is never sold, rented, or shared with third parties for their own marketing purposes.

7. International Data Transfers

Several of the sub-processors listed above are based in the United States. Where data is transferred outside the UK, it is protected by appropriate safeguards as required by UK GDPR, including:

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner

  • The UK-US Data Bridge where applicable

  • Suppliers' own technical and organisational security measures

8. Cookies and Analytics

This website uses cookies and similar technologies. Cookies fall into the following categories:

  • Essential cookies: required for the website to function. No consent needed.

  • Analytics cookies: Google Analytics, set via Google Tag Manager. Helps me understand how visitors use the site. Set only with your consent.

  • Marketing cookies: Meta Pixel. Used for ad measurement and retargeting on Facebook and Instagram. Set only with your consent.

You can manage your cookie preferences via the cookie banner shown when you first visit the site, or by clearing cookies in your browser settings.

9. Data Retention

Different types of data are kept for different lengths of time:

  • Client records and PARQ data: retained for 7 years after the end of our coaching relationship. This is in line with standard practice for fitness and health professionals, and aligns with the UK contract limitation period.

  • Financial records (invoices, payment receipts): retained for 7 years to meet HMRC requirements.

  • Marketing contacts: retained for as long as you remain subscribed, plus 12 months for re-engagement, then deleted.

  • Enquiry emails: retained for 24 months unless you become a client.

  • Website analytics data: retained according to the default settings of Google Analytics (typically 14 months).

You can request earlier deletion of your data at any time, except where I am legally required to retain it.

10. Data Storage and Security

Reasonable technical and organisational measures are taken to protect personal data from loss, misuse, unauthorised access or disclosure. These include:

  • All data stored within reputable cloud platforms with their own enterprise-grade security

  • All form submissions and payment processing carried out over encrypted (HTTPS) connections

  • Two-factor authentication enabled on all business-critical accounts

  • Access to client data limited to Thea Hudson only

No method of online storage or transmission is 100 percent secure. While reasonable steps are taken to protect your data, absolute security cannot be guaranteed.

11. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access: request a copy of the personal data held about you

  • Right to rectification: request correction of inaccurate or incomplete data

  • Right to erasure: request deletion of your data (the "right to be forgotten")

  • Right to restrict processing: ask me to limit how your data is used

  • Right to data portability: receive your data in a portable format

  • Right to object: object to processing based on legitimate interests, including for direct marketing

  • Right to withdraw consent: withdraw consent for any processing based on consent (such as marketing or PARQ data) at any time

To exercise any of these rights, email thea@thfitness.co.uk. I will respond within one calendar month.

12. Complaints

If you are concerned about how your data has been handled, please contact me first at thea@thfitness.co.uk so I can address it directly.

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk or 0303 123 1113.

13. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in the tools I use, in legal requirements, or in business practices. Material changes will be communicated where possible. The most recent version will always be available at thfitness.co.uk/terms-and-conditions.